Terms & Conditions

Cancellations must be made 72 hours prior to tour departure date / time for a refund (The booking surcharge fee is non-refundable). There is no refund for cancellations within 72 hours of the scheduled time of tour departure.

On delayed openings, you have the option to get a refund, if you cannot make the delayed tour time.

Check-In Location is on the North Side of the Ken's Tours building at the Windows marked "Check In Here". Check-in is 30 minutes prior to your confirmed tour time. Tours line up 10 minutes prior to departure time.

All Groups who have NOT checked-in and are waiting in line for tour departure 10 minutes prior to the scheduled departure of the tour, forfeit their reservation and those spaces will be filled with walk-ins. NO REFUNDS will be given in this situation.

Forfeited reservations are non-transferrable to any other day.

The credit or debit card used to reserve your reservation and a valid form of government-issued identification will be required upon arrival for check in.

Government-issued identification includes a driver's license, passport or military identification.

Ken's Tours reserves the right to cancel tours due to inclement weather. For the safety of our guests and staff, tours may be adjusted or canceled at any time due to inclement weather, even on short, last-minute notice.

During weather cancellations, if your scheduled tour has departed, you will forfeit your tour and fees. NO REFUNDS will be given in this situation. If Ken's Tours cancels tours due to weather prior to your tour's departure, you will receive a full refund.

The Navajo Nation Park Permit Fee of $15.00 is required when visiting Lower Antelope Canyon. The Permit fee is valid for 1 day only.

If you have paid this fee at another Lake Powell Navajo Tribal Park, you can request a refund upon arrival at Ken's Tours. (Please bring your Receipt or Confirmation Letter upon arrival).

You have already paid for the Navajo Nation Park Permit Fee when you have booked this reservation.

In the Lake Powell region, the temperature can reach above 100 degrees Fahrenheit with low humidity. The dry heat can dehydrate you at a faster rate compared to an area with high humidity.

Since you will be in direct sun exposure for most of the day, we recommend drinking plenty of water, electrolytes and wearing sunscreen.

We are located 2 miles east of Page, Arizona. From the traffic light at Coppermine Road, travel 2 miles east on US 98. Turn left (north) onto Antelope Point Road (Indian Route 222). Go North for 1/4 mile, Ken's Tours is on the left (west) side of the road.

You may also find our location by searching for "Ken's Tours" in your smartphone map app or using coordinates: 36.9026, -111.4112

All times on our site and confirmations are in ARIZONA TIME (Summer time: Same time as Pacific Time; Winter time: Same time as Mountain Time — No Daylight Saving Time — Not Utah Time — Not Navajo Nation Time).

Because the Utah State Line is less than 7 miles away, cell phone towers from Utah often show the wrong time. Manually set your cell phone to PHOENIX, AZ time.